BDC for Auto Dealership - Bilingual

Descripción de la oferta

Are you passionate about the automotive world and driven to deliver exceptional customer experiences? Then we want you on board.

As a BDC Sales Representative, you'll be a vital bridge between customers and our sales team. This is your opportunity to be part of a high-performing team that thrives on communication, service, and results. ou would be responsible for receiving, processing, verifying, and distributing information from both inbound and outbound calls, to include but not limited to inquiries on new and pre-owned vehicles, internet leads, and providing general information.

Responsibilities:
- Handle inbound and outbound calls, emails, and chats in both English and Spanish
- Respond to inquiries about our vehicles with professionalism and urgency
- Schedule sales appointments and follow up consistently
- Qualify leads, manage CRM records, and support the sales pipeline
- Maintain expert-level product and promotional knowledge
- Deliver friendly, proactive customer service at every touchpoint
- Collaborate with teammates across the US and Venezuela to support company goals

Requirements:
- At least C1 English level
- Minimum 1 year of experience in BDC, customer service, or phone sales in the automotive industry
- Availability to work full-time and provide support when needed (holidays and weekends)
- Availability to work in the office if needed (Caracas, Venezuela)
- Strong phone presence, persuasive communication, and active listening skills
- Organized, tech-savvy, and comfortable working with CRM platforms

Requerimientos

• Educación mínima: Educación Técnico/Profesional
• 2 años de experiencia
• Idiomas: Inglés
• Edad: entre 25 y 40 años

Hace 14 horas (actualizada)