Virtual Medical Assistant

Descripción de la oferta

1. Appointment Management:
• Schedule, confirm, and reschedule patient appointments.
• Manage cancellations and fill open appointment slots promptly.
• Follow up with patients who missed appointments to reschedule.

2.Patient Communication:
• Provide exceptional customer service to patients via phone, email, or messaging platforms.
• Address patient inquiries professionally and empathetically.

3.Referral and Authorization Processing:
• Process incoming referrals and obtain necessary authorizations from insurance providers.
• Communicate with healthcare providers and insurance companies to ensure all documentation is accurate.

4.Administrative Duties:
• Sort, review, and respond to incoming faxes and other communications.
• Maintain accurate patient records and update databases as needed.
• Assist with other clerical tasks to support the medical office team.

5.Proactive Problem Solving:
• Identify potential scheduling conflicts or issues and resolve them in a timely manner.
• Actively contribute to improving workflow efficiency and patient satisfaction.

Requerimientos

• Educación mínima: Universidad
• 1 año de experiencia
• Idiomas: Inglés

Palabras clave: ayudante, asistente, auxiliar, aux, auxiliary, assistant, helper, aide

Hace 5 días (actualizada)

Acerca de Arista Virtual Pros

We are a fast-growing virtual staffing agency that connects skilled Virtual Assistants with U.S.-based medical practices and small businesses. Our team supports clients with administrative tasks, customer service, scheduling, medical billing, and more — all remotely. We value professionalism, reliability, and proactive communication, and we’re looking for VAs who are ready to grow with us.