Call Center Agent - English Native Speaker in Maracay

Descripción de la oferta

This in-person position only.

We are seeking a highly motivated and customer-oriented English Native Speaker to join our dynamic customer service team. As a Call Center Agent, you will be the first point of contact for customers, providing exceptional support and resolving inquiries in a timely and efficient manner.

Responsibilities:
- Handle inbound calls and emails from customers in a friendly and professional manner.
- Provide accurate information and resolve customer issues to their satisfaction.
- Document customer interactions.
- Contribute to ongoing process improvements.

Requirements:
- Native-level English proficiency is a must.
- Excellent verbal and written communication skills.
- Strong problem-solving and decision-making abilities.
- Ability to work independently and as part of a team.
- Exceptional customer service skills, including empathy and patience.
- Proficiency in using computers and customer relationship management (CRM) systems.

This is an on-site position requiring the candidate to be physically present in our office.

Requerimientos

• Educación mínima: Educación Técnico/Profesional
• 2 años de experiencia
• Idiomas: Inglés
• Edad: entre 20 y 32 años

Palabras clave: callcenter, teleoperador, telefonista, telephonist, telefonico, demostrador, feriante, viajante, agent, representative, agente, representante, ponente, conferenciante

2 de diciembre

Acerca de WebSell

Somos una empresa de Publicidad y Mercadeo Digital que cuenta con profesionales dedicados en el área de Marketing Digital, Diseño Gráfico, Desarrollo de Páginas Web y redes sociales utilizando diversas técnicas tanto pagas como orgánicas y las últimas herramientas tecnológicas para lograr el alcance deseado, logrando llegar a un público objetivo y atraer a clientes potenciales, logrando así una mayor visualización y alcance dentro de la rama de nuestros clientes.